Thank you for choosing Chazuum for your coding education needs. We strive to provide high-quality courses to help you enhance your skills and knowledge. However, we understand that circumstances may arise that require you to seek a refund. Please review our refund policy below:
Refund Eligibility:
Refund requests will only be considered within 90 days of the date of purchase.
To be eligible for a refund, the course(s) must not have been fully completed or downloaded.
How to Request a Refund:
To initiate a refund, please contact our customer support team at [support@chazuum.com] with your full name, email address, and order number.
Clearly state the reason for your refund request, providing any relevant details that can assist us in improving our courses.
Refund Processing Time:
Once your refund request is received, we will review it and notify you of the approval or rejection of your refund.
If approved, refunds will be processed within 10 business days and will be issued to the original payment method.
Non-Refundable Circumstances:
Refunds will not be granted in the following circumstances:
If the course has been fully completed or downloaded.
If more than 90 days have passed since the date of purchase.
If a user has violated our terms of service.
Contact Information:
For any questions or concerns regarding our refund policy, please contact our customer support team at [support@chazuum.com].