Refund Policy:

Thank you for choosing Chazuum for your coding education needs. We strive to provide high-quality courses to help you enhance your skills and knowledge. However, we understand that circumstances may arise that require you to seek a refund. Please review our refund policy below:

  • Refund Eligibility:
    • Refund requests will only be considered within 90 days of the date of purchase.
    • To be eligible for a refund, the course(s) must not have been fully completed or downloaded.
  • How to Request a Refund:
    • To initiate a refund, please contact our customer support team at [support@chazuum.com] with your full name, email address, and order number.
    • Clearly state the reason for your refund request, providing any relevant details that can assist us in improving our courses.
  • Refund Processing Time:
    • Once your refund request is received, we will review it and notify you of the approval or rejection of your refund.
    • If approved, refunds will be processed within 10 business days and will be issued to the original payment method.
  • Non-Refundable Circumstances:
      • Refunds will not be granted in the following circumstances:
      • If the course has been fully completed or downloaded.
      • If more than 90 days have passed since the date of purchase.
      • If a user has violated our terms of service.
  • Contact Information:
    • For any questions or concerns regarding our refund policy, please contact our customer support team at [support@chazuum.com].